Privacy Policy

Introduction

At PranaGraf Materials & Technologies Private Limited ("PranaGraf", "we", "our", or "us"), we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with us through our website or other digital platforms (collectively, the “Platform”).

1. Information We Collect

We may collect the following types of personal and non-personal information: Contact details - Name, email address, phone number, company, job title, etc. Business-related information: Inquiries related to our products or services. Website usage data: IP address, browser type, device identifiers, pages visited, referring sites, etc. Communication data: Correspondence with us via email, forms, or other contact methods. Technical and analytics data: Usage logs, cookies, and other tracking data to improve our website functionality.

2. How We Use Your Information

We use your information to:
Provide and improve our products and services. Respond to inquiries and customer service requests. Send updates, marketing content, or newsletters (subject to your preferences). Ensure the security and integrity of our website and systems. Analyze trends, website traffic, and user behavior. Comply with legal obligations. Carry out internal operations and business planning

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following cases: Affiliates and business partners, Service providers, Legal compliance, Business transfers

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, remember preferences, and track usage. You may control cookie preferences through your browser settings, although disabling cookies may affect site functionality.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, such as: Accessing the information we hold about you. Requesting corrections or updates. Withdrawing consent for marketing. Requesting deletion (where applicable). Opting out of cookies or analytics tools.

7. Data Security

We implement appropriate physical, technical, and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Users

Our operations are based in India, but if you are accessing our website from outside India, please note that your information may be transferred to and processed in India. By using our services, you consent to such transfer and processing in accordance with this Policy.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to external sites not governed by this Privacy Policy. We encourage you to review the privacy policies of those sites before providing any personal information.

11. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:
PranaGraf Materials & Technologies Pvt. Ltd.
B-1503, Naman Mid-Town, Senapati Bapat Marg,
Near Indiabulls, Dadar (W), Mumbai - 400013, India
Email: marketing@pranagraf.com
Phone: +91 22 49739685
Website: www.pranagraf.com